Privacy Policy

At Lisa Hopper Coaching Ltd, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data when you visit https://lisahoppercoaching.com, contact us, or use our services.

1. Who We Are

Lisa Hopper Coaching Ltd is a UK-based company offering coaching services and personal development programmes.

Company Name:
Lisa Hopper Coaching Ltd

Website:
https://lisahoppercoaching.com

Company Number:
12446267

Contact:
[email protected]

2. What Data We Collect

We may collect and process the following types of personal data:

  • Contact details: name, email address, phone number

  • Business details: company name, job title (if applicable)

  • Messages: any information you submit via forms or email

  • Booking information: data collected via scheduling tools (e.g. TidyCal)

  • Marketing preferences: opt-ins for email or SMS updates

  • Usage data: IP address, browser type, device, pages visited, time on site

  • Cookie and tracking data: for analytics and remarketing (e.g. via Google Analytics, Facebook Pixel)

3. How We Collect Your Data

We collect data in the following ways:

  • When you fill out a form on our website

  • When you book a call or session

  • When you email or contact us directly

  • When you interact with our website (e.g. cookies, page visits, advertising)

  • When you opt-in to receive marketing messages

4. How We Use Your Data

We use your data to:

  • Respond to enquiries or bookings

  • Provide coaching and support services

  • Send relevant updates or marketing (only if you opt-in)

  • Improve our website and customer experience via analytics

  • Run advertising and remarketing campaigns on platforms like Meta and Google

5. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Consent (e.g. for marketing emails — you can withdraw at any time)

  • Legitimate interest (e.g. responding to enquiries, improving services)

  • Contractual obligation (e.g. delivering a service you’ve requested)

6. Who We Share Your Data With

We do not sell your data. We may share it with trusted providers who help us run our business, including:

  • Email platforms (e.g. Mailchimp, Go High Level)

  • Booking/scheduling tools (e.g. TidyCal, Calendly)

  • Analytics and advertising platforms (e.g. Google, Meta)

  • Professional service providers (e.g. our website host, marketing team, legal team, and subcontractors)

  • All providers are required to process your data securely and in line with UK GDPR.

7. Data Storage & Retention

We store your data securely using reputable cloud-based services.

We keep personal data only as long as necessary for its intended purpose, unless required by law to retain it longer.

8. Your Rights

You have the right to:

  • Access the data we hold about you

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to certain types of processing

To exercise your rights, contact us at [email protected]

9. Cookies

We use cookies to:

  • Improve your browsing experience

  • Analyse website traffic

  • Power remarketing campaigns

When you first visit our site, you will see a cookie banner. You can manage your preferences or disable cookies via your browser settings.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for their content or privacy practices. Please review their policies separately.

11. Policy Updates

We may update this Privacy Policy from time to time. Check this page periodically for the latest version.

12. By Using This Website

By continuing to use this website, you agree to the terms outlined in this Privacy Policy, including the use of cookies, tracking for analytics and advertising purposes, and the processing of your personal data in line with our stated practices.

If you do not agree with any part of this policy, please refrain from using the website.

13. Contact Us

For questions about this policy or your data, contact:

Email:
[email protected]

Postal Address:
20-22 Wenlock Road, London, England, N1 7GU

LISA HOPPER COACHING LTD © 2024